Acumatica has announced an update to its “Customer Bill of Rights,” which sets forth the basic rights customers should expect from their ERP vendor. The company believes that all customers deserve a level of service and assurance that puts their interests first. The updated bill of rights aims to protect customers from practices that create more problems rather than solve them. Acumatica’s commitment includes offering clear fee structures,  fully adaptable and customizable solutions, transparent and fair pricing and agreements, complete security models, accessible data, and more.

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