At Polaris Business Solutions, we have the knowledge and skills necessary to work with you and enhance your business. If you’re wondering about any of our services, solutions, or other aspect of our business, check out these frequently asked questions and answers for more information. Don’t hesitate to contact us directly with any of your questions!
Overview
Why do I need Polaris Business Solutions?
Polaris Business Solutions operates with a firm commitment to providing excellent service and support. Most businesses don’t know where they can be more efficient and what the true capabilities of their ERP systems are. That’s why they aren’t achieving a full return on investment. Our goal is to help customers identify their business challenges and provide a solution that fits.
What can Polaris Business Solutions do for my business?
Polaris Business Solutions will improve your business processes by giving you insight into your operations that allows you to access and generate more accurate and timely information. We help customers select the right solution. Polaris Business Solutions has extensive consulting experience and can help you realize the potential of your current or future ERP system.
What types of services does Polaris Business Solutions offer?
We offer ERP implementations, installations, training, upgrades, data conversions, customizations, report writing, system integrations, and more. Whether you’re a new business or are looking for ways to enhance your established practices, we can help you. Visit our services page for more information.
What solutions does Polaris Business Solutions provide?
We offer Acumatica and Microsoft Dynamics SL (formerly Solomon).
Do you work with my industry?
We understand that every business and industry has unique requirements and challenges. At Polaris Business Solutions, we work with a number of industries, including, but not limited to, the following:
- Professional Services
- Government Contracting
- Construction
- Architecture & Engineering
- Distribution and Manufacturing
Acumatica
What does a “cloud ERP” mean to users?
A cloud ERP allows users to access data from anywhere as long as they have a computer with an internet connection.
What are the deployment options for Acumatica?
There are there deployment options for Acumatica: on-site, hosted, or Software as a Service (SaaS) in the cloud. Users have the option of switching between formats as needed.
What is Acumatica SaaS?
SaaS is a cloud-based service that provides businesses with the advantages of an ERP system without the price. Users can access their ERP anywhere and pay for the service on an as-needed basis.
How do I access my Acumatica ERP?
You will be provided with a URL that is accessible from any web browser on any device with internet connection.
What technology is my database stored in?
Acumatica currently uses Microsoft SQL Server.
Is Acumatica optimized for mobile use?
Yes. Acumatica can be used with any device.
With Acumatica, does the number of users affect pricing?
No. Acumatica is priced for an unlimited number of users.
What does Acumatica offer?
Please see the following link for more information about what Acumatica offers:
Can I control the level of access my users have to Acumatica?
Yes. Users can be assigned unique security credentials that can be determined by role or specific to each user. All logins are unique, and activity can be tracked.
Microsoft Dynamics SL
Is Dynamics SL still supported?
Dynamics SL is still supported but support is being gradually phased out. There are other Cloud ERP Solutions users can turn to.
When did Mainstream Support end for Dynamics SL?
Mainstream Support for Dynamics SL ended on January 14th, 2020.
What does Extended Support mean?
Extended Support for Dynamics SL includes important security updates, but there are no new features being added.
What do I do if I need help with Dynamics SL?
If you are looking for continued support with Dynamics SL, providers like Polaris Business Solutions are available to help you with Dynamics SL and to help you transition.
Is Business Central / Dynamics 365 the only option to upgrade to?
Other Microsoft products are not the only option to upgrade to. There are other Cloud ERP options to explore. Polaris Business Solutions is here to help.
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